Privacy & Cookie Policy

This is the internet privacy policy for millportcountrymusic.com (the “Website”)

 

This website is the property of Millport Festivals Group and Cumbrae Group Ltd. We take the privacy of all visitors to this Website very seriously and therefore set out in this privacy and cookies policy our position regarding certain privacy matters and the use of cookies on this Website.

 

This policy covers all data that is shared by a visitor with us whether directly via millportcountrymusic.com/contact, via email, ticket purchase or indirectly through the use of this website. This policy is occasionally updated by us so we suggest you re-review from time to time.

 

This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website or via email.

1. Information we collect

 

In operating our Website we may collect and process the following data about you:

 

1.1       Details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.

 

1.2       Information that you provide by filling in forms on our Website, such as when you register to receive information such as a newsletter or contact us via the contact us page.

 

1.3       Information provided to us when you communicate with us for any reason.

 

1.4       Information provided to us when you purchased tickets for Millport Country Music Festival.

2. Use of cookies

 

We gather information from visitors to the Website for our services, and to provide statistical information regarding the festival and use of our Website to our partners and for internal use to help us improve Millport Country Music Festival.

 

Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve this Website and the festival.

 

This is achieved using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically.  This cookie file is stored on the hard drive and helps us to improve our Website and the service that we provide to you.

 

Any positive action or continued use of the website following the initial warning displayed when first visiting the Website is considered consent to our use of the Cookies described in this Policy.

 

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. The option to decline the use of cookies specifically for this website will be presented to you when visiting the Website.

 

For more information on cookies you can read the guidance at All About Cookies.

Google Analytics_ga

This Cookie is placed by Google. It enables Millport Country Music Festival to learn information about our users use of the Website such as the time of visit, the pages viewed, whether the user has visited before and the website that has referred you to Millport Country Music Festival. For further information about Google Analytics please see: https://www.google.com/policies/technologies/types/

 

Facebook Pixel

This Cookie is placed by Facebook. It enables Millport Country Music Festival to measure, optimise and build audiences for advertising campaigns served on Facebook. In particular it enables us to see how our visitors move between devices when accessing the Website and Facebook, to ensure that Millport Country Music Festival’s Facebook advertising is seen by our users most likely to be interested in such advertising. For further information about the Facebook Pixel please see: https://en-gb.facebook.com/business/help/651294705016616

 

 

3. Use of your information

 

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

 

3.1       To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.

 

3.2       To meet our contractual commitments to you.

 

3.3       To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.

 

3.4       If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

 

3.5       We may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented to at the time your information was collected.

 

3.6       If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

 

3.7       If you do not want us to use your data for ourselves or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

 

3.8       Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors such as your area of residence or age group.

 

4. Storing your personal data

 

4.1       We may transfer data that we collect from you to locations outside of the European Economic area for processing and storing. In addition, it may be processed by staff operating outside the European Economic area who work for us or for one of our suppliers. For example, such staff may be engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this privacy policy.

 

4.2       Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.

 

4.3       The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

 

5. Disclosing your information

 

5.1       Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries.

 

5.2       We may also disclose your personal information to third parties:

 

5.2.1    Where we sell any or all of our business and/or our assets to a third party.

5.2.2    Where we are legally required to disclose your information.

5.2.3    To assist fraud protection and minimise credit risk.

 

6. Third party links

You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

 

7. Access to information

 

General Data Protection Regulation (GDPR) gives certain rights to individuals in relation to their personal data.

  • Right of Access – the right to be informed of and request access to the personal data we process about you;

  • Right to Rectification – the right to request that we amend or update your personal data where it is inaccurate or incomplete;

  • Right to Erasure – the right to request that we delete your personal data;

  • Right to Restrict – the right to request that we temporarily or permanently stop processing all or some of your personal data;

  • Right to Object –

    • the right, at any time, to object to us processing your personal data on grounds relating to your particular situation;

    • the right to object to your personal data being processed for direct marketing purposes;

  • Right to Data Portability – the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service.

To exercise any of these rights please contact us via email in the first instance via info@millportcountrymusic.com

 

8. Choice/Opt-Out

 

Millport Country Music Festival may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any e-mail list in order to discontinue any such future communications. In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from us which you no longer wish to receive.

 

If you are unsuccessful in completing the instructions specified in any such communication, please e-mail us at info@millportcountrymusic.com, including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.

9. Contacting us

 

We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at info@millportcountrymusic.com.